Privacy Policy
Your privacy is paramount to us. This policy explains how we collect, use, and protect your information when you use our platform.
Information We Collect
We collect the following types of information to provide and improve our service:
- Account Data: Email address, name, subscription plan, and password hash
- Usage Data: Refresh requests, watchlist items, and feature interactions
- Operational Logs: System logs for debugging and service improvement
How We Use Your Information
Your information is used exclusively to:
- Provide and maintain our trading analysis platform
- Process your subscription and manage your account
- Send important service updates and notifications
- Improve our platform and develop new features
Data Security
We implement enterprise-grade security measures to protect your information:
- Industry-standard practices: bcrypt password hashing, TLS in transit, access controls
- We review security on an ongoing basis; formal third-party audits are performed as needed
Cookies
We use cookies and similar technologies for essential site operation:
- Session cookies: Keep you signed in securely
- Referral cookie: Attribute sign-ups from referral links (short-lived)
You can control cookies through your browser settings. Disabling session cookies will prevent sign-in from working.
Subprocessors
We use trusted providers to operate the platform. They process data only as needed to provide their service:
- Cloud hosting (e.g. AWS EC2) — application and database hosting
- PayPal — payment processing
- Google — optional OAuth sign-in and analytics (if enabled)
- Market data providers (e.g. Polygon, Yahoo Finance) — price and reference data
- Email delivery — transactional messages
Data Retention
Account data is retained while your account is active. After account deletion, personal identifiers are anonymized; billing and audit records may be retained as required by law. Analysis audit logs and aggregated prediction history may be kept for methodology and compliance purposes in de-identified form.
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data only in the following limited circumstances:
- With your explicit consent
- To comply with legal obligations
- With trusted service providers who assist in platform operation
Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Portability: Export your data from Profile → Privacy or
/api/account/export - Deletion: Request account deletion from Profile → Privacy (requires email confirmation)
Contact Us
If you have questions about this privacy policy or need to exercise your rights, please contact us through our support channels. We're committed to protecting your privacy and will respond to your inquiries promptly.